Shipping policy

Delivery

Delivery Areas

We currently deliver our cordials and dried elderberries to all addresses within the United Kingdom whilst our fresh elderberries, fresh elderflowers, frozen elderberries and frozen elderberry juice are delivered to England and Wales only. If you require international delivery, please contact us to discuss options.

Delivery Times

Orders are typically dispatched within 2-3 working days of receiving payment. Standard UK delivery takes 1-2 working days from despatch. You will receive a despatch confirmation email with tracking information where available.

Delivery Costs

Delivery charges are clearly displayed during checkout before you complete your purchase. We offer free delivery on all orders over £50. 

Delivery Issues

If your order has not arrived within the expected timeframe, please contact us. We will work with our delivery partner to locate your parcel and arrange for redelivery or a replacement as appropriate.